Privacy Policy | The World's No.1 Piercing Shop

PRIVACY POLICY ACCORDING TO THE GDPR

Foreword

Your trust commits us to the utmost security. When you shop at Crazy Factory, you can be sure that all your data is protected from third-party access. We take data protection in our company very seriously and are always available for questions, suggestions and requests. Below, we will of course also explain to you all your rights as a customer on the basis of the General Data Protection Regulation (GDPR). We always make every effort to comply with all legal regulations and are therefore always available for you if there are any questions or uncertainties on the subject of data protection and personal data.

I. Name and address of the responsible person

The responsible party within the meaning of the General Data Protection Regulation and other national data protection laws of the member states as well as other data protection regulations is:
Crazy Factory GmbH
Quaderstr. 18
7000 Chur
Switzerland
E-mail: info@crazy-factory.com
Website: www.crazy-factory.com

II. Name and address of the contact person on the subject of data protection

The data protection officer of the data controller is:
Jan Urban
Crazy Factory Germany GmbH
Wanheimer Str. 66
40468 Düsseldorf
Germany
E-mail: datenschutz@crazy-factory.com

III General information on data processing

1. Scope of the processing of personal data

As a matter of principle, we process personal data of our users only insofar as this is necessary for the provision of a functional website, processing of orders, as well as our contents and services. The processing of personal data of our users is regularly only carried out with the consent of the user. An exception applies in those cases in which it is not possible to obtain prior consent for actual reasons and the processing of the data is permitted by legal regulations. (Art. 6 GDPR Lawfulness of processing.)

2. legal basis for the processing of personal data

Insofar as we obtain the consent of the data subject for processing operations of personal data, Art. 6(1)(a) EU General Data Protection Regulation (GDPR) serves as the legal basis.

When processing personal data that is necessary for the performance of a contract to which the data subject is a party, Art. 6 (1) (b) GDPR serves as the legal basis. This also applies to processing operations that are necessary for the performance of pre-contractual measures.

Insofar as the processing of personal data is necessary for the fulfilment of a legal obligation to which our company is subject, Art. 6 (1) c GDPR serves as the legal basis.

In the event that vital interests of the data subject or another natural person make processing of personal data necessary, Art. 6 (1) (d) GDPR serves as the legal basis.

If the processing is necessary to protect a legitimate interest of our company or a third party and the interests, fundamental rights and freedoms of the data subject do not outweigh the first-mentioned interest, Art. 6 (1) lit. f GDPR serves as the legal basis for processing.

3 Data deletion and storage period

The personal data of the data subject will be deleted or blocked as soon as the purpose of the storage no longer applies. Storage may take place beyond this if this has been provided for by the European or national legislator (Swiss law) in ordinances, laws or other regulations to which the controller is subject. Data will also be blocked or deleted if a storage period prescribed by the aforementioned norms expires, unless there is a necessity for the continued storage of the data for the conclusion or fulfilment of a contract.

IV. Provision of the website, creation of log files

1. Description and scope of data processing

Each time our website is accessed, our system automatically collects data and information from the computer system of the accessing computer.

The following data is collected:

Information about the browser type and the version used.
The operating system of the user
The user's Internet service provider
The IP address of the user
Date and time of access
The websites from which the user's system accesses our website.
Websites that are accessed by the user's system via our website

This data is also stored in the log files of our system. This data is not stored together with other personal data of the user.

2. Legal basis for data processing

The legal basis for the temporary storage of the data and the log files is Art. 6 para. 1 lit. f GDPR.

3. Purpose of the data processing

The temporary storage of the IP address by the system is necessary to enable the delivery of the website to the user's computer. For this purpose, the user's IP address must remain stored for the duration of the session.

The storage in log files is done to ensure the functionality of the website. In addition, we use the data to optimise the website and to ensure the security of our information technology systems. An evaluation of the data for marketing purposes does not take place in this context.

These purposes are also our legitimate interest in data processing, according to Art. 6 Para. 1 lit. f GDPR.

4. Duration of storage

The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. In the case of the collection of data for the provision of the website, this is the case when the respective session has ended.

In the case of storage of data in log files, this is the case after seven days at the latest. Storage beyond this period is possible, however In this case, the IP addresses of the users are deleted or anonymised so that it is no longer possible to match them with the connecting client.

5. Possibility of objection and removal

The collection of data for the provision of the website and the storage of the data in log files is absolutely necessary for the operation of the website. Consequently, there is no possibility for the user to object.

V. Order processing, payment

1. Description and scope of data processing

Each time an order is completed via our website, our system collects data and information from the computer system of the accessing computer.

The following data is collected in this process:

Information about the browser type and version used.
The user's operating system
The user's Internet service provider
The IP address of the user
The date and time of the access
Websites from which the user's system has accessed our internet site
Websites that are accessed by the user's system via our website

This data is also stored in the log files of our system. This data is not stored together with other personal data of the user.

The following data is also collected in the course of order processing. The entry is made by the customer himself in an input mask:

First and last name
Address (street, house number, postcode, place of residence, country)
Gender, telephone number and date of birth, if applicable. This information is collected on a voluntary basis and may be used for marketing purposes.
Article list in the shopping basket (products) selected for purchase.
If applicable, bank data (encrypted), credit card data (encrypted),
Email address - Only for the purpose of general order processing/contacting by Crazy Factory, or contacting by its contractual partners from the areas of logistics (postal and courier companies), federal offices/authorities (e.g. customs notifications) and other organisations/companies directly involved in the fulfilment of the order. Should it be necessary to pass on this information, this will only be done for a specific purpose and will only be used to fulfil the order. At no time will the email address be passed on for advertising, marketing, market research, etc. Information, deletion, correction is possible at any time!

2. Payments via Klarna partner systems

In order to be able to offer you the payment options of Klarna, we will transmit personal data, such as contact details and order data, to Klarna. This enables Klarna to assess whether you can make use of the payment options offered via Klarna and to adapt the payment options to your needs. General information about Klarna is available here. Your personal data will be treated by Klarna in accordance with the applicable data protection regulations and as specified in Klarna's privacy policy.

3. legal basis for data processing

Legal basis for the storage and transfer of data Art. 6 para. 1 lit. b GDPR & Art. 6 para. 1 lit. F GDPR.

4. Purpose of data processing

The storage of the data by the system is necessary to ensure the processing of the order (fulfilment of the contract).

These purposes are also our legitimate interest in data processing according to Art. 6 Para. 1 lit. f GDPR.

5. Duration of storage

The data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected.

You can obtain information free of charge at any time about the personal data we have stored about you and about the origin, recipient and purpose of data collection and data processing. With the exception of personal data relevant to orders, which must be stored for a period of 10 years according to applicable Swiss law, as well as longer according to and GDPR Article 17 paragraph 3, b possibly also e, the deletion of personal data can be requested at any time (Article 17 GDPR paragraph 1).

6. Possibility of objection and removal

The user has the possibility to revoke his consent to the processing of personal data at any time. Deletion, correction, information is possible at any time. Please contact the data protection contact person in Chapter A. Section II.

VI. use of cookies

1. Description and scope of data processing

Our website uses cookies. Cookies are text files that are stored in the Internet browser or by the Internet browser on the user's computer system. When a user accesses a website, a cookie may be stored on the user's operating system. This cookie contains a characteristic string of characters that enables the browser to be uniquely identified when the website is called up again.

We use cookies to make our website more user-friendly. Some elements of our website require that the calling browser can be identified even after a page change.

The following data is stored and transmitted in the cookies:

Language settings
Articles in a shopping cart
Log-in information

We also use cookies on our website that enable an analysis of the user's surfing behaviour.

In this way, the following data can be transmitted:

Search terms entered.
Frequency of page views
Use of website functions

When calling up our website, the user is informed about the use of cookies for analysis purposes and his or her consent to the processing of personal data used in this context is obtained. In this context, a reference to this data protection declaration is also made.

2. Legal basis for data processing

The legal basis for the processing of personal data using technically necessary cookies is Art. 6 para. 1 lit. f GDPR.

The legal basis for the processing of personal data using cookies for analysis purposes is Art. 6 para. 1 lit. a GDPR if the user has given his or her consent in this regard.

3. Purpose of data processing.

The purpose of using technically necessary cookies is to simplify the use of websites for users. Some functions of our website cannot be offered without the use of cookies. For these, it is necessary that the browser is recognised even after a page change.

We require cookies for the following applications:

The user data collected through technically necessary cookies are not used to create user profiles.

Analysis cookies are used for the purpose of improving the quality of our website and its content. Through the analysis cookies, we learn how the website is used and can thus continuously optimise our offer.

These purposes are also our legitimate interest in processing the personal data according to Art. 6 para. 1 lit. f GDPR.

4. Duration of storage, possibility of objection and removal

Cookies are stored on the user's computer and transmitted to our site by the user. Therefore, you as a user also have full control over the use of cookies. By changing the settings in your internet browser, you can deactivate or restrict the transmission of cookies. Cookies that have already been stored can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it may no longer be possible to use all the functions of the website to their full extent.

VII. Newsletter

1. Description and scope of data processing

Our website offers the possibility to subscribe to a free newsletter. When registering for the newsletter, the data from the input mask is transmitted to us (email address).

In addition, the following data is collected during registration:

IP address of the calling computer
Date and time of registration.

Your consent is obtained for the processing of the data during the registration process.

If you purchase goods on our website and enter your email address, this may subsequently be used by us to send you a product information mail. In such a case, only direct advertising for our own similar goods or services will be sent via these emails.

No data will be passed on to third parties in connection with the processing of data for the dispatch of newsletters. The data is used exclusively for sending the newsletter.

2. Legal basis for data processing

The legal basis for the processing of data after registration for the newsletter by the user is Art. 6 para. 1 lit. a GDPR if the user has given his consent.

3. Purpose of data processing.

The collection of the user's email address serves to deliver the newsletter.

The collection of other personal data during the registration process serves to prevent misuse of the services or the email address used.

4. Duration of storage

The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. The user's email address is therefore stored for as long as the subscription to the newsletter is active.

The other personal data collected during the registration process is usually deleted after a period of seven days.

5. Possibility of objection and cancellation

The subscription to the newsletter can be cancelled by the user at any time. For this purpose, a corresponding link can be found in each newsletter.

VIII. Registration / customer account

1. Description and scope of data processing

On our website, we offer users the opportunity to register by providing personal data. The data is entered in an input mask and transmitted to us, and stored. The data is not passed on to third parties. The following data is collected during the registration process:

Email address

The following data is also stored at the time of registration:

The user's IP address
The date and time of registration.

As part of the registration process, the user's consent to the processing of this data is obtained for the processing of this data.

In addition, a customer account created after registration may contain further data that are either entered by the user himself or arise from his activity on the website.

First and last name
Address (street, house number, postcode, place of residence, country)
Gender, telephone number and date of birth (this information is collected on a voluntary basis and may be used for marketing purposes).
Article list in the shopping cart and on the notepad (products)
Completed orders
Returns list (RMA processing)
Credit points (bonus for orders placed) in the form of "Crazy Cash Points."
Overview of photos uploaded by the customer himself/herself, so-called "Actionshots showing products on the customer's body.
Acquired vouchers
Linked status with his Facebook account for easy login to the website.
Status of newsletter subscription incl. subscribe and unsubscribe function.

2. legal basis for data processing

The legal basis for the processing of the data is Art. 6 para. 1 lit. a GDPR if the user has given his consent.

If the registration serves the fulfilment of a contract to which the user is a party or the implementation of pre-contractual measures, the additional legal basis for the processing of the data is Art. 6 para. 1 lit. b GDPR.

3. Purpose of data processing

Registration of the user is necessary for the fulfilment of a contract with the user or for the implementation of pre-contractual measures (order). Likewise, the stored data in the customer account are necessary for the fulfilment of a contract, as well as the comfortable and proper use of the website.

4. Duration of storage

The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected.

This is the case for data collected during the registration process for the fulfilment of a contract or for the implementation of pre-contractual measures when the data is no longer required for the implementation of the contract. Even after the conclusion of the contract, there may be a need to store personal data of the contractual partner in order to comply with contractual or legal obligations.

Upon request, parts or all data/functions/connections etc., can be deleted from the customer account at any time. The right to request stored information, deletion thereof or withdrawal of consent remains always.

5. Possibility of removal and withdrawal of consent

As a user, you have the option to cancel your registration at any time. You can have the data stored about you changed at any time.

To do so, please contact the data protection contact person from point A. Section II of this data protection declaration.

If the data is required for the fulfilment of a contract or for the implementation of pre-contractual measures, premature deletion of the data is only possible insofar as contractual or legal obligations do not prevent deletion.

IX. Contact form, live chat, WhatsApp support, email contact

1. Description and scope of data processing

On our website, there is a contact form, as well as a temporary live chat tool and a WhatsApp contact number, which can be used for electronic contact.

If a user takes advantage of this opportunity to contact us via the contact form, the data entered in the input mask is transmitted to us and stored. These data are:

The IP address of the user
The date and time
Name
Email address
Message

Consent is obtained for the processing of data as part of the submission process and reference is made to this privacy policy.

When using the live chat tool, customer queries are answered in real-time by our staff. If a user takes advantage of the live chat option, data is stored/transmitted. These data are:

The IP address of the user
The date and time
Name
Email address
Chat log incl. all sent messages.

When using the WhatsApp contact option, customer queries are answered in real-time by our staff. If a user takes advantage of the WhatsApp chat option, data is stored/transmitted. These data are:

The user's telephone number
Date and time
Name
Chat log incl. all written messages.

Alternatively, it is possible to contact us via the email address provided. In this case, the user's personal data transmitted with the email will be stored.

In this context, the data will not be passed on to third parties. The data is used exclusively for processing the conversation.

2. Legal basis for data processing

The legal basis for the processing of the data is Art. 6 para. 1 lit. a GDPR if the user has given his consent.

The legal basis for the processing of data transmitted in the course of sending an email is Art. 6 para. 1 lit. f GDPR. If the email contact is aimed at concluding a contract, the additional legal basis for the processing is Art. 6 para. 1 lit. b GDPR. 3.

3. Purpose of the data processing

The processing of the personal data from the input mask serves us solely to process the contact. In the case of contact by email, this also constitutes the necessary legitimate interest in processing the data.

The other personal data processed during the sending process serve to prevent misuse of the contact form and to ensure the security of our information technology systems.

4. Duration of storage

The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. For the personal data from the input mask of the contact form and those sent by email, this is the case when the respective conversation with the user has ended. The conversation is ended when the circumstances indicate that the matter in question has been conclusively clarified.

The additional personal data collected during the sending process will be deleted at the latest after a period of seven days.

5. Possibility of objection and removal

The user has the possibility to revoke his consent to the processing of personal data at any time. If the user contacts us by email, he can object to the storage of his personal data at any time. In such a case, the conversation cannot be continued.

To do so, please contact the data protection contact person from point A. II of this data protection declaration.

All personal data stored in the course of contacting us will be deleted in this case.

X. SSL encryption

Our website uses SSL encryption when transmitting confidential or personal content of our users. This encryption is activated, for example, for the processing of payment transactions and for enquiries that you send to us via our website. Please make sure that SSL encryption is activated on your side for corresponding activities. The use of encryption is easy to recognise: The display in your browser line changes from "http://" to "https://". Data encrypted via SSL cannot be read by third parties. Only transmit your confidential information when SSL encryption is activated and contact us in case of doubt.

XI. Facebook Plugin

You will find plugins of the social network Facebook on our website. The provider of this network is Facebook Inc. which is based in the USA, California 94025, 1 Hacker Way, Menlo Park. The Facebook logo or the "Like" button on our site identifies the Facebook plugins for you. Please also note the overview of Facebook plugins at http://developers.facebook.com/docs/plugins/. When you visit our website, we establish a direct connection with the Facebook server via the plugin. You are then connected there via your browser. This provides Facebook with the information that you have visited our website with your IP address. By clicking on the Facebook "Like" button, you link content from our website to your profile on Facebook. For Facebook, the visit to our site can be assigned to your user account. We have no knowledge of the type of content that is transmitted to Facebook and how Facebook uses it. For more information on data collection and use, please refer to the Facebook privacy policy, which can be found at http://de-de.facebook.com/policy.php. You can prevent your visit to our site from being associated with your Facebook profile by simply logging out of your Facebook account beforehand.

XII. Google Ads

We use Google AdWords, an online advertising programme of Google Inc. on our website, which also uses conversion tracking. With this tool, Google AdWords sets a cookie on your PC when you come to our website via a Google advertisement. The cookie is no longer valid after 30 days. It does not serve any personal traceability. If you visit our website as a user and the cookie is still working, it will be recognisable to us together with Google that you clicked on the corresponding advertisement and were redirected to our site. A different cookie is assigned to each Google AdWords customer. Cookies are thus not traceable via the websites of AdWords customers. Conversion statistics for AdWords customers are created with the data collected through conversion cookies. As customers, we thus learn the total number of users who responded to our ad and were then redirected to a website that was tagged with a conversion tracking tag. We do not receive any information during this process with which we could personally identify you as a user. If you reject the tracking procedure, the Google conversion tracking cookie can be deactivated via your internet browser. If necessary, use the browser's help function for further information. You can find out more about Google's privacy policy at http://www.google.com/policies/privacy/.

Further, by completing an order, the customer agrees to their data being forwarded in a hashed state. Google Inc. compares these data with previously collected information and may use it for advertising within the Google advertising network(s). Google undertakes to treat these data confidentially and store them safely.

XIII. Use of Google Analytics

We use the web analysis service Google Analytics from Google Inc. on our website, which uses cookies. These are text files that are stored on your PC and allow an analysis of your user behaviour in relation to our website. The cookies generate information that is transferred to a Google server. These servers are usually located in the USA but follow agreements on the use of the European Economic Area and shorten your IP address before transmission to the United States. Only in exceptional cases will the IP address only be shortened after transmission to the USA. Google evaluates the transmitted information and provides further services for us website operators in this context. The IP address determined is not merged with other Google services. You can prevent cookies from being stored on your computer by changing your browser settings. However, this may result in display and functional restrictions when using our website. A browser plugin also prevents the collection and use of the data generated by the cookies. You can download it under the following link: https://tools.google.com/dlpage/gaoptout. Learn more about the data protection conditions of Google and Google Analytics at: http://www.google.com/analytics/terms/ or at https://www.google.com/policies/.

XIV. Google Analytics Remarketing

We use the remarketing function of Google Inc. on our website. With this function, we work together with Google to present our visitors with customised and interest-based advertisements. Cookies are set on your computer for this purpose. These are text files that recognise users when they call up pages and thus enable interest-based advertising throughout the Google network. Google denies the collection of personal data in this context and, according to its own information, does not establish any connections to other Google services. You can prevent Google's remarketing function by making the appropriate settings at http://www.google.com/settings/ads. Furthermore, the use of cookies can be deactivated via http://www.networkadvertising.org/managing/opt_out.asp or by changing the settings in your browser. If necessary, use its help function. You can find out more about Google Remarketing and Google's general data protection declaration at: http://www.google.com/privacy/ads/.

1. scope of the processing of personal data for points X to XIII

On our website, we use the tools and connections to service providers described in points X to XIII, which, among other things, place cookies on the user's computer (for cookies, see above). If individual pages of our website are called up, the following data is stored:

The accessed website.
The website from which the user accessed the website (referrer).
The sub-pages that are called up from the called-up website
The length of time spent on the website
The frequency with which the web page is accessed.

The software runs exclusively on the servers of our website. Personal data of the users is only stored there. The data is not passed on to third parties.

2. Legal basis for the processing of personal data

The legal basis for the processing of the users' personal data is Art. 6 para. 1 lit. f GDPR.

3. Purpose of the data processing

The processing of the users' personal data enables us to analyse the surfing behaviour of our users. By evaluating the data obtained, we are able to compile information on the use of the individual components of our website. This helps us to continuously improve our website and its user-friendliness. These purposes are also our legitimate interest in processing the data in accordance with Art. 6 Para. 1 lit. f GDPR. By anonymising the IP address, the interest of users in the protection of their personal data is adequately taken into account.

4. Duration of storage

The data is deleted as soon as it is no longer needed for our recording purposes.

5. Possibility of objection and removal

XV. Rights of the affected data subject

If some of your personal data belonging is processed, you are a data subject within the meaning of the GDPR and you are entitled to the following rights vis-à-vis the controller:

1. Right to information

You may request confirmation from the controller as to whether personal data concerning you is being processed by us.

If there is such processing, you may request information from the controller about the following:

the purposes for which the personal data are processed;
the categories of personal data which are processed;
the recipients or categories of recipients to whom the personal data concerning you have been or will be disclosed;
the planned duration of the storage of the personal data relating to you or, if specific information on this is not possible, criteria for determining the storage period;
the existence of a right to rectification or erasure of the personal data concerning you, a right to restriction of processing by the controller or a right to object to such processing;
the existence of a right of appeal to a supervisory authority;
any available information on the origin of the data, if the personal data are not collected from the data subject;
the existence of automated decision-making, including profiling, pursuant to Article 22(1) and (4) of the GDPR and, at least in these cases, meaningful information about the logic involved and the scope and intended effects of such processing for the data subject.

You have the right to request information on whether personal data concerning you are transferred to a third country or to an international organisation. In this context, you may request to be informed about the appropriate safeguards pursuant to Article 46 of the GDPR in connection with the transfer.

2. Right of rectification

You have a right to rectification and/or completion vis-à-vis the controller if the personal data processed concerning you are inaccurate or incomplete. The controller must make the rectification without undue delay.

3. Right to restriction of processing

You may request the restriction of the processing of personal data concerning you under the following conditions:

if you contest the accuracy of the personal data concerning you for a period enabling the controller to verify the accuracy of the personal data;
the processing is unlawful, and you object to the erasure of the personal data and request instead the restriction of the use of the personal data;
the controller no longer needs the personal data for the purposes of the processing, but you need it for the establishment, exercise or defence of legal claims; or
if you have objected to the processing pursuant to Article 21(1) GDPR and it has not yet been determined whether the controller's legitimate grounds override your grounds.

Where the processing of personal data relating to you has been restricted, such data may be processed, except for storage, only with your consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of substantial public interest of the Union or a Member State.

If the restriction of processing has been restricted in accordance with the above conditions, you will be informed by the controller before the restriction is lifted.

4. Right to erasure

a) Obligation to erase

You may request the controller to erase the personal data concerning you without undue delay and the controller is obliged to erase such data without undue delay if one of the following reasons applies:

The personal data concerning you are no longer necessary for the purposes for which they were collected or otherwise processed.
You withdraw your consent on which the processing was based pursuant to Art. 6(1)(a) or Art. 9(2)(a) GDPR and there is no other legal basis for the processing.
You object to the processing pursuant to Article 21(1) of the GDPR and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Article 21(2) of the GDPR.
The personal data concerning you have been processed unlawfully.
The erasure of the personal data concerning you is necessary for compliance with a legal obligation under Union or Member State law to which the controller is subject.
The personal data concerning you have been collected in relation to information society services offered in accordance with Article 8(1) of the GDPR.

b) Information to third parties

If the controller has made the personal data concerning you public and is obliged to erase it pursuant to Article 17(1) of the GDPR, it shall take reasonable steps, including technical measures, having regard to the available technology and the cost of implementation, to inform data controllers which process the personal data that you, as the data subject, have requested them to erase all links to, or copies or replications of, that personal data.

c) Exceptions

The right to erasure does not exist insofar as the processing is necessary.

to exercise the right to freedom of expression and information;
for compliance with a legal obligation which requires processing under Union or Member State law to which the controller is subject, or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;
for reasons of public interest in the field of public health pursuant to Article 9(2)(h) and (i) and Article 9(3) of the GDPR;
for archiving purposes in the public interest, scientific or historical research purposes or for statistical purposes pursuant to Article 89(1) of the GDPR, insofar as the right referred to in section a) is likely to render impossible or seriously prejudice the achievement of the purposes of such processing; or
for the assertion, exercise or defence of legal claims.

5. Right to information

If you have asserted the right to rectification, erasure or restriction of processing against the controller, the controller is obliged to inform all recipients to whom the personal data concerning you have been disclosed of this rectification or erasure of the data or restriction of processing, unless this proves impossible or involves a disproportionate effort.

You have the right to be informed of these recipients by the controller.

6. Right to data portability

You have the right to receive the personal data concerning you that you have provided to the controller in a structured, common and machine-readable format. You also have the right to transfer this data to another controller without hindrance from the controller to whom the personal data has been provided, provided that

(1) the processing is based on consent pursuant to Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR or on a contract pursuant to Art. 6 para. 1 lit. b GDPR and

(2) the processing is carried out with the aid of automated procedures.

In exercising this right, you also have the right to have the personal data concerning you transferred directly from one controller to another controller, insofar as this is technically feasible. This must not affect the freedoms and rights of other persons.

The right to data portability does not apply to the processing of personal data necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

7. Right to object

You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you, which is carried out on the basis of Article 6(1)(e) or (f) GDPR; this also applies to profiling based on these provisions.

The controller shall no longer process the personal data concerning you unless it can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the purpose of asserting, exercising or defending legal claims.

If the personal data concerning you is processed for the purposes of direct marketing, you have the right to object at any time to the processing of personal data concerning you for the purposes of such marketing; this also applies to profiling insofar as it is related to such direct marketing.

If you object to the processing for direct marketing purposes, the personal data concerning you will no longer be processed for these purposes.

You have the possibility, in connection with the use of information society services, notwithstanding directive 2002/58/EC, to exercise your right to object by means of automated procedures using technical specifications.

8. Right to revoke the declaration of consent under data protection law

You have the right to revoke your declaration of consent under data protection law at any time. The revocation of the consent does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation.

9 Automated decision-making in individual cases, including profiling

You have the right not to be subject to a decision based solely on automated processing - including profiling - which produces legal effects concerning you or similarly significantly affects you. This does not apply if the decision

(1) is necessary for the conclusion or performance of a contract between you and the controller,

(2) is permissible on the basis of legal provisions of the Union or the Member States to which the controller is subject, and these legal provisions contain appropriate measures to safeguard your rights and freedoms as well as your legitimate interests; or

(3) is made with your express consent.

However, these decisions may not be based on special categories of personal data pursuant to Article 9(1) of the GDPR, unless Article 9(2)(a) or (g) of the GDPR applies and appropriate measures have been taken to protect the rights and freedoms as well as your legitimate interests.

With regard to the cases referred to in (1) and (3), the controller shall take reasonable steps to safeguard the rights and freedoms as well as your legitimate interests, including at least the right to obtain the intervention of a person on the part of the controller, to express his or her point of view and to contest the decision.

10. Right to complain to a supervisory authority

Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your residence, place of work or the place of the alleged infringement, if you consider that the processing of personal data concerning you infringes the GDPR.

The supervisory authority to which the complaint has been lodged shall inform the complainant of the status and outcome of the complaint, including the possibility of a judicial remedy under Article 78 GDPR.

XVI. Partner programmes: Firstlead GmbH / ADCELL, Commission Junction LLC, TradeTracker Euratechnologies & Kwanko.

This website uses tracking cookies of the partner programmes mentioned above. As soon as the visitor clicks on an advertisement with the partner link, a cookie is set. The partner programmes use cookies to track the origin of the orders. In addition, the partner programmes use so-called tracking pixels. These allow information such as visitor traffic on the pages to be evaluated. The information generated by cookies and tracking pixels about the use of this website (including the IP address) and the delivery of advertising formats is transmitted to a server of the partner programmes and stored there. Among other things, the partner programmes can recognise that the partner link on this website has been clicked. The partner programmes may pass on this (anonymised) information to contractual partners under certain circumstances, but data such as the IP address will not be merged with other stored data.

Crazy Factory Support

The email address for all Crazy Factory related questions:
info.en@crazy-factory.com

Our support team will be happy to help you from Monday to Friday and your enquiries will generally be processed within 24 hours. Get in touch!

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