First up, relax, browse and add some items to your cart...

Take your time to browse our range of piercings and jewellery to discover items that suit your style. Adjust colours and other options like length and diameter to your size and liking. Then add the items to your cart. You can add as many items as you like. To get an overview of items you have selected, click on the shopping cart symbol at the top right of the page.

Changed your mind?

No problem – you can delete individual items from your shopping cart at any time or change the quantity or product parameters like colour, diameter, length, etc.

... then set up an account and pay.

To purchase the items in your cart, simply click on the shopping cart on the top right of the website. Take a second to review your shopping cart and continue to the checkout. If you're shopping with us for the first time, you will be asked to set up a user account on your way to the checkout. We will then take you through the registration process step by step and once registered, you will receive a confirmation e-mail.

You can then log in and complete the purchase. We'll help you along with a set of simple and clear instructions. Click here for information on the methods of payment accepted at www.crazy-factory.com.

Saving items for later: your watchlist.

Not quite sure about an item? Finding it hard to decide? We know the feeling! So we set up an easy way to save a product until your next visit: Move it from the product page or shopping cart to your watchlist. That way, you can sleep on it and make up your mind later. Everything on your watchlist will be saved until you choose to remove it, and you can conveniently move products from your watchlist to the cart to purchase at a later date.

Change of plans? Changing or cancelling your order.

As long as you haven't paid yet, you can cancel or change your order at any time. Simply log in and click on either "Cancel" or "Change", depending on what it is that you want to do.

Need Help?

Please don't hesitate: If you have any questions at all, get in touch with our customer support here: info.en@crazy-factory.com. They will always be happy to help!