Contact | The World's No.1 Piercing Shop

Please enable JavaScript for this shop! Show me how.

CONTACT US

WE'RE HERE FOR YOU!

Use our contact form or any other channel to get in touch. Please indicate your order number or a link or product code to a specific item if applicable.

Your e-mail has been sent!

We will respond to you as quickly as possible and from Monday to Friday your enquiries will generally be processed within 24 hours.

Your Crazy Factory Team

FAQ

Make sure you check our Frequently Asked Questions as well, by far the fastest way to get answers to many questions!

SEE THE FAQ

OTHER WAYS TO WRITE US

Additional address information

Crazy Factory GmbH
Quaderstrasse 18
CH-7000 Chur
Switzerland

Please do not return shipments to this Swiss address!

Return shipments are processed only in our shipping centre in Germany. For details on return shipments, please check our Warranties and Returns section.

Contact

To get in touch…

... use our convenient contact form!

With questions related to orders, please indicate the relevant order number so we can better assist you. With queries regarding particular items, please specify the product code or a link to the product page - our support team can help you much faster that way. More...

And one last hint before you use the contact form: Answers to many questions can be found quickly and easily in our FAQ section, be sure to check it out, and you may find your question answered there already.

And if not, simply fill in and submit our contact form – we'll be happy to help!

But please keep one thing in mind: By sending your message you agree to saving the data entered in the contact form. For more information, please refer to the Privacy Policy. Deletion, disclosure and withdrawal of authorization is possible at any time. Hide